What service companies ask us

NODRO keeps the record of every service call for technical service companies: the job, what your technician found, the photos, the report your customer gets, and when each machine is due again.

Nigerian companies that install and maintain equipment for customers: solar and inverters, generators, AC and cold rooms, boreholes and pumps, CCTV and electrical, and similar trades.

Create an account and register your business, or book a demo and we’ll set you up personally. Once you’re in, a short tour and a “Get set up” checklist walk you through adding your first customer, site, technician and job.

You can add customers, sites and equipment from the office app. If you have a long list in a spreadsheet, tell us when you book your demo and we’ll talk through moving it in.

Yes. Your technician’s phone keeps their jobs, notes, photos and voice notes even with no signal, and sends everything when the network comes back.

No. NODRO opens in the browser on the Android phones or iPhones they already use, and can be added to the home screen like an app.

No. Photos are shrunk on the phone before they are sent, and work is saved first and sent later, so a weak connection only slows things down, it doesn’t lose anything.

Only the jobs assigned to them, with the customer, the site address and directions, the equipment and its history. They don’t see your other customers or your business settings.

Yes. They can record voice notes on the job, and NODRO can help turn their notes into a draft report. The technician always checks and edits it before it is submitted.

No. They get a link to their service report, usually on WhatsApp, and open it like any web page.

Your logo and business name, the work done and what was found, parts used, photos, the technician’s name, and when the machine is next due for a service.

Yes. You can turn a shared link off from the job at any time; anyone who opens it afterwards is told the link isn’t working and to ask you for a new one.

Yes. Give each machine a service interval, for example every 3 months, and NODRO shows what is due and overdue on your dashboard.

Only the people you add. Each company’s customers, jobs and reports are kept separate, and technicians see the jobs they are assigned.

For security, the office app logs you out after an hour without activity, with a warning two minutes before. This protects shared office computers. Sign in again to carry on.

Yes. Ask us and we’ll provide a copy of your records. If you close your account, we delete your records within 30 days, except what the law requires us to keep.

We follow the Nigeria Data Protection Act. Our Privacy Policy explains what we collect, why, where it is stored and your rights.

NODRO is in early access. We set up each service company personally. Book a demo and we’ll talk through what fits your team.

Book a demo or message us, and we’ll get back to you. Inside the app, “Take the tour” in your account menu walks you through the main screens again.